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Management Sciences 5307 MCQs [All-Courses]

Management Sciences focuses on the planning, organizing, leading, and controlling of resources to achieve organizational goals.This subject is highly important for competitive exams, academic study, and professional careers in the business and public sectors.

The legal staff, computer operators and accountants are the examples of services of __________?

A government sector

B private non-profit sector

C manufacturing sector

D business sector

Review Detailed Answer

Correct Answer: manufacturing sector

Considering the categories of services mix, the air travel with eatable is classified as _________?

A tangible goods with accompanying services

B pure tangible goods

C pure services

D major service with minor goods

Review Detailed Answer

Correct Answer: major service with minor goods

According to service quality model, the willingness of employees to solve the problems of the customers is classified as __________?

A responsiveness

B assurance

C empathy

D reliability

Review Detailed Answer

Correct Answer: responsiveness

The technique which tries to identify real cost of serving an individual customer is called ______?

A activity based accounting

B cost based accounting

C price based accounting

D turnover based accounting

Review Detailed Answer

Correct Answer: activity based accounting

Any occasion on which the brand or product is encountered by end customers is called __________?

A customer touch point

B company touch point

C retailers touch point

D relationship touch point

Review Detailed Answer

Correct Answer: customer touch point

The number of customers or potential customers who will help in company’s growth is classified as __________?

A customer’s base

B retailer’s base

C distributor’s base

D marketer’s base

Review Detailed Answer

Correct Answer: customer’s base

The system includes all the experiences while using the market offering is classified as ________?

A customer proposition

B value delivery system

C product proposition

D distinctive proposition

Review Detailed Answer

Correct Answer: value delivery system

The split loyal can show the company’s ___________?

A loyalty

B competitor’s brands

C strengths

D weaknesses

Review Detailed Answer

Correct Answer: competitor’s brands

The set of segments which share some profitable similarities are classified as ________?

A micro segment

B niche segments

C super segments

D similar segments

Review Detailed Answer

Correct Answer: super segments

The successful and goal oriented people who focus on family and career are classified as _________?

A motivators

B non-motivators

C achievers

D non-thinkers

Review Detailed Answer

Correct Answer: achievers

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Management Sciences 5307 MCQs [All-Courses]

All Topics 5307

All Topics 5307

The legal staff, computer operators and accountants are the examples of services of __________?

Considering the categories of services mix, the air travel with eatable is classified as _________?

According to service quality model, the willingness of employees to solve the problems of the customers is classified as __________?

The technique which tries to identify real cost of serving an individual customer is called ______?

Any occasion on which the brand or product is encountered by end customers is called __________?

The number of customers or potential customers who will help in company’s growth is classified as __________?

The system includes all the experiences while using the market offering is classified as ________?

The split loyal can show the company’s ___________?

The set of segments which share some profitable similarities are classified as ________?

The successful and goal oriented people who focus on family and career are classified as _________?